Terms & Conditions

Studynova Online ApS, agrees to make a reasonable effort to maintain an informative, useful, and safe website for the benefit of the general public. We ask that you carefully review our terms and conditions. Your use of this website shall indicate your acceptance of the terms and conditions detailed within this document.

Content offered on this web site should not be relied upon for the guarantee of exam result

The content posted on this website, including the student information and exam results have all been attained verbal agreement by the person himself and agreed to post on this website. Do not disregard teacher or other professional advice as a result of something you have read on this website.

Although this website attempts to remain current and accurate, the information provided on this website should not be relied upon as comprehensive or error-free. Studynova Online ApS does not assume any liability or responsibility for the accuracy of the content of any material provided on this website. Studynova OnlineApS does not assume any liability or responsibility for damage or injury to persons or property arising from the use of any information or material of any nature provided on this website. Studynova OnlineApS reserves the right, at any time, to modify or to stop providing any component or feature of this website.

Termination of your account

Your Studynova account is strictly personal and access cannot be shared with others.

If the password of your account is shared on forums the account can be blocked without notice.

Multiple concurrent accounts are forbidden and can cause the termination of the account.

Refund policy for the online courses

If, after buying one of our online courses, you are not satisfied with the quality of the materials, you can ask for a full refund within 30 days from the date of the purchase.

You will receive the money back instantly if you paid through PayPal, or within 5-10 business days if you paid with credit card (the exact delay is entirely up to your bank).

The only exception to this guarantee is that we do not offer multiple refunds. It means that you cannot buy multiple courses and get refunded for all of them.

On a similar note, you are not eligible for refunds if you:

  • Buy a course
  • Get refunded
  • Buy a second time (with the same or even a different email)
  • Ask for a second refund.
    Doing this in order to access the full course for multiple months without actually paying for it, cancels the guarantee because it’s clearly against the reason why we are offering it

Online tutoring money back guarantee

If after the first hour of online tutoring you’re not happy with the quality of the service you can request a refund by writing to hello@studynova.com.

We will reimburse you via PayPal the full amount you paid to us minus PayPal transaction fees. The refund doesn’t apply to unused hours and can be requested only after the first hour and before the second hour is used (because we are still paying our tutors for their work).

Tutoring hours must be used in the 180 days following their purchase.